Refund and Returns Policy

1. Introduction

At Ovric Shop, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you may return it within 30 days of receipt for a full refund or exchange. To qualify for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Once we receive your return, we will process your refund within 7-10 business days. Please note that shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item was received damaged or incorrect.

2. Return Eligibility

• Return Period: Items can be returned within 30 days of receipt.

3. Step-by-Step Guide:

• Items must be unused and in original packaging.

4. Proof of Purchase

• A receipt or proof of purchase is required for returns.

5. Refund Processing

• Refunds will be processed within 7-10 business days after receiving the returned item.

6. Shipping Costs

• Original shipping costs are non-refundable; customers cover return shipping unless the item was damaged or incorrect.

7. Exchanges

• Exchanges are available for defective or incorrect items.